Get answers to frequently asked questions.
Unlike other systems, Venux does not store your username and password. Since we don't use databases, we don't keep an index of users or hashed passwords. Our server-less AVPN re-routes information to other peers keeping your identity completely anonymous.What is UID
UID (Universal ID) is a file that acts as your personal wallet no one can see or steal, since your credentials are only stored in your mind. It synchronizes your settings and preferences for all Venux programs with a single set of credentials.How does Venux encryption work?
Venux heavily relies on mathermatics. Each username and password is combined and mixed up. Based on the output, combinations of over 20 of the most powerful encryption algorithms are applied which are then transcoded into your Universal ID.How can I add new Venux contacts?
To add a contact, ask the person to provide their unique 8 digit PIN located on the bottom left corner. Next, click the Add Contact button ( ) and enter the pin.
You will not have access to your account until you remember your credentials. Venux does not store usernames or passwords and will not be able to retrieve them for you. Venux will NEVER contact you asking for your username and password.What data does Venux software collect?
You can contact us with additional questions through our website or software.